Sorry to hear the item didn`t arrive on time as planned. As this is the first we have heard about the delivery not arriving we have spoken with the courier to find out what the delay you receiving the parcel was. And have been told the following.
I have spoken to the depot and the reason why this parcel was delivered late was that they had problems with late tip, High Volumes and high operations issues
Also this depot does not normal work on a Saturday but did on Saturday 14th July to clear the backlog of parcels.
Yet again i am so sorry about this.
Sorry for any inconvenience this may have caused and hope this doesn`t but you of buying from us again.