"Delivery of goods damaged and when supplier was contacted they were of no help to resolve the issue and fulfil customer satisfaction. See below the email we received from the supplier with regards to my order.
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: 21 June 2016 16:22
To: Wayne Dashper <firstname.lastname@example.org>
Many thanks for the pictures showing the damaged parcel, I have emailed the courier with regards to both consignments now and to be honest we cant claim for the damage to either of the parcels, so i think the best thing maybe to credit the 8 damaged items as to be honest we have lost money with regards to the order and we cant guarantee that the next 8 will arrive in 1 piece and if they are damaged its just a case of being in the same position as we are now.
I do know going forward i will not be using this company again. In all honesty its irrelevant if money is lost or made as customer satisfaction should be all suppliers top target.