I am still Waiting for the rug we purchased. It was due to be delivered 3 days ago. I am losing a days pay because I haveto wait in another day. Not at all convinced it will turn up at all.
Helpful Report
Posted 2 years ago
Dear Customer
I am sorry to learn of the problems and experiences you have faced with the delivery of your rug order. I do believe we were in communication on Saturday morning regarding this delivery. We do rely on UPS maintaining their delivery services and schedule. We contacted you on Thursday to arrange delivery of the rug on Friday, and it was collected by UPS and scheduled for delivery. As explained on Saturday we are unaware at this stage why UPS failed to deliver on Friday, but would contact our UPS account manager to ensure delivery takes place today, and find out the reason why. We offered to reschedule delivery of the rug to a more convenient day if Monday was not appropriate, but received no response. Our UPS account manager has confirmed delivery will take place today. If we can be of further assistance, please do not hesitate to contact us and our sincerest apologies for the delay and inconvenience this has caused. Regards TMI
Posted 2 years ago
TM Interiors Limited is rated 4.86 based on 877 reviews

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