They delivered two items, in error, over and above what was actually ordered. During communications to correct the error, I offered to purchase the extra items as they could have been used in a future project but was asked to pay full price despite this solution offering a convenient outcome for all and which would save them the cost of the return courier. Not a hint of an apology was offered throughout the process for the inconvenience incurred in the return of the extra items. Poor people skills and customer service.
6 years ago
Tile Fix Direct has a
4.7
average rating
from
1,658
reviews
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