I am a bit disappointed with my product at the moment. I have tried using the ball of wool suspended,
but after a couple of turns, the magnetic connection fails and the unit drops off. Then I tried using the alternative way and placed the unit on the bottom, away from the magnet, and again after a few turns, the yarn snags up with the plate it is sitting on and resulted in me having to lift the ball of yarn off and pull the yarn free. I am using 50gram double knitting yarn, and have tried pulling from the centre of the ball, and the outside of the ball. Perhaps I am not used to the unit yet, but I had hoped it was going to be a lot easier than I find it. I would appreciate your assistance with my problem so that I can use the gadget for the purpose it is advertised at.
Thank you for your time,
Best regards,
Catherine.
1 year ago
The Wool Factory Ltd has a
4.9
average rating
from
8,415
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.