Very poor customer service. In one order I received yarn from different dye lots of Jelly Joy & 2 packets of Aran Melange yarn which were obviously from different batches, despite having no dye lot numbers. When I comlplained & asked for a returns label Wool factory told me that I must pay for this & that I would be responsible for loss in transit. They denied that the aran was from different lots, even though I sent photos showing the glaring difference. I have no confidence in this this supplier.
2 years ago
The Wool Factory Ltd has a
4.9
average rating
from
8,414
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
