Jack Anthony
Daylight Robbery | What a joke The train service is unreliable and costs a fortune! Without a doubt, everyday my train is 15-30 minutes delayed. The train hasn't come on time for weeks. Approximately 3-4 times a month it is cancelled, the consequences of this is being late for work and having to pay additional money for taxis or other services. The worst part about this is that the rail service provide absolutely no refund when the train is cancelled. I have to pay for a service that I do not receive. Last week I bought a 16-25 railcard for the price of £30. Only to find out that it wont save me any money on season tickets and only knocks off £1 on daily tickets, (definently not 1/3 as advertised). You cant use it anytime before 10:00 AM in the morning, this is pointless because everyone tends to start work before this time. The ticket was refused a refund, despite the card not actually being used yet. It's a pure scam to get more money out of you. I'm a student on minimum apprenticeship wage. It takes 16 hours of work to pay the train for the week. An expensive £47 for 4 small journeys! The rail service is an absolute joke and their only purpose is to provide you with a terrible on-train experience for an absolute ridiculous price. I do not recommend to anyone - they are stealing from me daily.
4 years ago
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