Anonymous
After sales service is dreadful. Call centre not in England and communication was difficult. I never did get a satisfactory response to the problems. I didn't save that much by not going direct through the train company. Will not use again as advice I was given was going to cost me a lot of money and was impossible to do online. Decided to sort myself once I was on train.
5 years ago
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Trainline has a 1.2 average rating from 545 reviews

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