Bought a car from here, was recommended. Good deal on the finance even though was longer than we wanted we were encouraged to take it. Sold RAC warranty, told it was important to have. We signed for the car and off we went. We have had nothing but problems ever since! There were tiny chips in the paintwork on the front of the car and the windscreen so had to get the windscreen changed asap. The engine warning light has been on more times than I can count, lots of problems so in and out of the garage, no one could seem to work out what was wrong so ended up costing us so much money! There is still finance left on the car, so there is no way I can cut my losses and get a new one. I have 2 autistic children and the car is heavily relied upon. Everything that the car has had wrong with it we were told the RAC warranty does not cover it. Finally got around to having the air conditioning refilled which ran out on the journey home and found out after the refilling which I paid for that there must be a leak somewhere that can't be easily seen so therefore would cost me 700 to get the pipes fixed and refilled again! Obviously something I cannot afford. I am barely coping as it is.
I am absolutely devastated that a potential perfect car that could have lasted me a long time has turned out this way. I am gutted that I made the decision to go to trade centre Wales on my birthday and treat myself and my family to a new car. I am so disappointed. And from what I can see I am not alone. Such a shame so many decent people have been treated this way. I hope my review helps others to stay away and only wish I read these reviews before I went.
3 years ago
The Trade Centre Wales has a
4.5
average rating
from
679
reviews
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