I get a repeat delivery every 2 weeks, I spend a small fortune. The tomatoes are mostly great, I often get very soft and frequently rotten ones in the bottom of the box. I decided to downsize to prevent squashed ones. The customer service, to date, has been good. Is it because I am now a loyal customer that my e-mails are ignored? My money was taken on Saturday for my next delivery, it is now Tuesday and I still do not know when I can expect to receive my tomatoes. This is a shame as I do not appreciate being taken advantage of. The experience was great, but the way I feel now, I shall cancel all future order.