Plates arrived broken. Thin cardboard all the packaging that was between each one. I paid substantial amount for packaging and presumed warehouse would take due care but not the case. On- line enquiry form would not work. I was advised by a customer care worker that it was temperamental!!! No rely from social media platform when I sent photos of broken items. Phoned customer care team again. Lady could do nothing to help or wouldn’t is more the case. I paid fair and square for my items but I now have broken products and a large company unprepared to help. What an easy way to make profit! Would not recommend on-line service or weak customer care back-up as they did not get back to me or accept any responsibility for the inadequate packing. Why isn’t the employee who packaged the items so poorly being spoken to?
4 years ago
The Range has a
1.4
average rating
from
1,867
reviews
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