I went to the cardiff store on newprot road today , and felt sorry for the girl working behind customer service , she was only young and had called all members of staff to the front of the store over 3 times and only one girl came so she had to get , the plants etc in on her own with another young girl , whilst run customer service and do the announcements for customers still shopping , as it was closing time and also it was like nobody wanted to listen to her because she was young she had asked people to take there stuff for departments because I over hearded and they said yes and pretended they was busy and walked off , this young girl deserves a medal for her shift tonight , i was amazed with how well spoken and mannered she was after having to stress about announcing things and calling for help when nobody but one girl came , very appalled with the way the range cardiff is managed think some new management should be put into place :| shocking experience if it wasnt for the young girl at customer service i would have left and left all my goods with too.