I sold my property to a 3rd party via The Property Buying Company. I had to accept a lower offer than the company said they would achieve for me (£75k instead of £80k). I hoped the sales process would be quicker than usual, but it still took over 2 months from offer to completion. The buyer also tried to reduce the offer further, which I refused and thankfully it did go ahead. The communication with The PropertyBuying Company was ok, but I had to chase them a few times. I think the most disappointing aspect was that I had no communication from them following exchange - and I needed to talk with the solicitors myself. They didn't ring to confirm with me that completion had happened, which I think they should have done as a matter of courtesy. It seemed to me like ' we've got our commission so we're no longer interested in you'. I'm sure that's true, but not good PR.