UK Radiators Reviews

Name: UK Radiators
Address: UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park, Colchester
Rating: 4.73

4.7 Rating 4,273 Reviews

94 %

of reviewers recommend UK Radiators

4.7

Based on 4,273 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 006 8227

Email:

sales@ukradiators.com

Location:

UK Radiators Ltd, Unit C Caxton Court Newcomen Way, Severalls Business Park
Colchester
CO4 9TG

UK Radiators 5 star review on 12th April 2024

604

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super looking radiator, good price, super fast delivery, easy to understand installation instructions.”

Helpful Report

Posted 35 minutes ago

“Radiator absolutely fine but did not appreciate the delivery man knocking on the door 6:30 in the morning to make the delivery that is far too early.”

Helpful Report

Posted 3 hours ago

Hello Clive, Thank you for your review. I can see that the courier company made you aware the previous morning of the two hour time slot for delivery. Unfortunately the time slots are set based on the most efficient route and can start from 6.30am. If you have any further issues or queries, please do not hesitate to get in touch. Kind regards, James

Posted 3 hours ago

“From first ordering everything went as expected radiator was just as advertised. I will definitely be ordering from this company again 👍👍😂😂”

Helpful Report

Posted 23 hours ago

Hi Edward, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 9 hours ago

“Really good service,quick and efficient.Much better than competitors like Bathroom Mountain.Recommend UK Radiators hugely.”

Helpful Report

Posted 1 day ago

Hello, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 day ago

“Arrived really fast, really well packaged , not on wall yet as waiting to paint new plaster but radiator looks good”

Helpful Report

Posted 2 days ago

Hi Joanne, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 days ago

“Super fast delivery and great product. Were also really helpful in sorting my error when I ordered the wrong size.”

Helpful Report

Posted 2 days ago

Hello Sarah, Thank you so much for taking the time to rate UK Radiators with 5 stars! We greatly appreciate your feedback support. We're thrilled to hear that you found our delivery to be prompt and the product met your expectations. Our customer service team was more than happy to help you with returning the item under our "free limitless returns" and we're glad we could assist you. Once again, thank you for choosing UK Radiators. We look forward to serving you in the future! Best regards, UK Radiators

Posted 2 days ago

“Great service from start to finish . Radiators are great solid heavy radiators that look very stylish”

Helpful Report

Posted 3 days ago

Hi Kim, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 days ago

“Great pricing, item well packaged. Would recommend this company. Delivery was as scheduled but tracking history out of sequence with actual item progress through the system hence 4 stars.”

Helpful Report

Posted 3 days ago

Hi Jim, Thanks for your review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 2 days ago

“Quick delivery and looks fantastic Heavy and solid”

Helpful Report

Posted 6 days ago

Hello, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 3 days ago

“My radiator arrived promptly and has been fitted today, looks sleek and modern. I am very happy with my purchase.”

Helpful Report

Posted 6 days ago

Hello Michelle, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards Jess

Posted 3 days ago

“would write a review but still not received item”

Helpful Report

Posted 6 days ago

Hello, Thank you for your review. I am sorry to hear that part of your order was not delivered as expected. This has since been resolved, and we have discussed together a suitable conclusion. Kind regards, James

Posted 2 hours ago

“Slight leadtime stock issue that almost required me to shop elsewhere for the specific radiator size I wanted... otherwise quick effective delivery. Pricing seemed fair against all the other sites. Returns worked well on set of incorrect valves, I ordered the wrong one. That worked well also.”

Helpful Report

Posted 6 days ago

Hello Greg, Thank you for the 5-star review, we're thrilled to hear that you're able to provide us this based on your experience with us. Please let us know if we can assist with anything else. Kind regards, UK Radiators.

Posted 6 days ago

“Although we haven't bought new Radiators for many years, we have bought new ones , and they are all great”

Helpful Report

Posted 6 days ago

Hello David, Thank you for your review. We are delighted to hear that you are happy with your new radiators! Please let us know if we can assist with anything else. Kind regards, UK Radiators

Posted 6 days ago

“The radiators arrived very quickly and the quality of the radiators is excellent! They look great!”

Helpful Report

Posted 1 week ago

Hi Dianne, Thank you ever so much for your 5-star review, it is greatly appreciated. I hope you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“I searched everywhere for a direct replacement element and UK Radiators had it. I ordered it and it arrived within 24hrs! Wish I could find out your secret as I want to show my electrician how to respond so fast.!!!”

Helpful Report

Posted 1 week ago

Hi, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“Delivered promptly.”

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Posted 1 week ago

Hi Christopher, Thanks for your 5-star review. I hope you are very happy with your purchase and should you require any assistance, at any time, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“Good Service, Radiator arrived next day. very fair price for decorative radiator. would definately use them again.”

Helpful Report

Posted 1 week ago

Hi Robert, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are happy with your purchase and overall shopping experience. Should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“The LCD screen has been damaged after several minutes of work.”

Helpful Report

Posted 1 week ago

Hello, I am very sorry to hear that you have an issue with part of your order. I can see that you have contacted our customer service team and they have been in touch to help further on this to get this resolved. We are more than happy to send a replacement item for this faulty item. Kind regards, UK Radiators

Posted 1 week ago

“Fast delivery great product as described and at a good price”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you ever so much for your 5-star review, it is greatly appreciated. It is great to hear that you are very happy with your purchase and should you require any assistance, now or in the future, please do not hesitate to contact us and we would be happy to help. Kind regards UK Radiators

Posted 1 week ago

“Excellent service and quality. Ordered and received within 3 days. Had a return because I ordered the wrong valve and that was handled so efficiently. Very impressed and will definitely use again”

Helpful Report

Posted 1 week ago

Hi Jonathan, Thank you so much for your excellent 5-star review. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We are delighted that we were able to provide you with a seamless ordering process and delivery. Your satisfaction is of utmost importance to us, and we are glad that our team efficiently handled your return when the wrong valve was ordered. Once again, thank you for choosing us. Your support is greatly appreciated. Kind regards UK Radiators

Posted 1 week ago

UK Radiators is rated 4.7 based on 4,273 reviews