I originally contacted the clinic to buy some products from a brand I wanted to try out. That led to a consultation with Bev, who has been incredibly kind and helpful in working with me on my skin ever since. She reviewed my skin condition and concerns, and then sent a detailed email recommending a routine to try, with clear instructions and a ton of information explaining what each product was going to try and address. We have tweaked my skincare routine and products multiple times, and Bev is always incredibly responsive, thoughtful, and patient in answering questions, recommending new products, but never overselling or pressuring me to try something I don't want to. My skin has really improved under her care and I feel very fortunate to be working with her. Thanks, Bev!