13 Days after the invoice was sent and the items paid for. We are not prepared to wait any longer, we feel that 13 days is more than long enough to take some boxes from a warehouse and put them in a lorry, then to offer another week for ones that you actually dont have in stock is quite frankly ridiculous, or an additional month for ones we had originally ordered in good faith. Sadly this could have been the start of a lot more orders but as you are clearly not interested in our business, we will now have to purchase elsewhere. If we hadnt of chased you we would have still been waiting a year on ! Not very good customer service.