Mary
I purchased the Deluxe washable wool duvet in a full size, medium weight. The duvet is beautifully made and comes nicely packed in a zippered cotton bag (very nice touch). I am extremely happy with my purchase. The craftsmanship is perfect, and the cotton material covering the wool feels wonderful. The duvet is warm, but, being wool, it "breathes" and never really gets you overheated... just comfortably cozy. I did purchase the incorrect size for my bed and had to return my first duvet. However, the return process was quite simple (and free return shipping) and the Woolroom staff handled my inquiries quickly and to my satisfaction. Overall I'm a happy customer: I love the product, I will be purchasing more products from this company (the mattress topper might be next!), will refer friends, and think the customer service is excellent.
Helpful Report
Posted 1 month ago
Thanks for your review, Mary! We're very happy you have found your perfect match with our duvet. It's a shame you had to go through the returns process for your first duvet, but I'm glad you had such a positive experience regardless. I hope you enjoy your duvet for many years to come :)

Kind regards,
Finlay
Posted 1 month ago
woolroom is rated 4.80 based on 4,706 reviews

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