I found Stone and Garden great initially, the transaction via their website was easy and the stone arrived on time as per their communication. One thing that did confuse me was the cost of the stone that I found which went up by £6.00 when I checked my purchase out. I accepted this as they seemed (at the time) the cheapest company for the stone I wanted. However, the Stone arrived Friday, on Saturday I called their office which went to a mobile number as their phones were down! I asked to place the same order but the price online had gone up about 10% from three days before, the person on the phone would not honour the same price sighting an increase by their carrier and it would be the new price. I subsequently found a cheaper company (Gravel Master) that could deliver on the same date given and significantly cheaper than the original price i bought the same stone for. Hence the reason why I rate Stone and Garden as average.