"Order process, price point and product are great. Delivery on a pallet for heavy orders is an issue - trying to move a ton of product on a pallet truck with even the slightest incline is almost impossible. And as we live on a slight hill it even need three of us to help move the pallet inside the lorry."
Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happening in the future