"The glasses arrived in good time, with a couple of nice freebies and a nice little hand written note.
The glasses themselves have a nice effect but unfortunately are of poor quality. The bridge of the nose isn't straight, and the arms are wonky. Shame really to pull something new out of the box like this."
Hi James, Thank you so much for your purchase, we really appreciate you choosing to shop with us. I'm really sorry to hear that your glasses arrived bent and I am wondering whether this may have occurred in the post as the rest of our current stock of this model are perfect. Our glasses are the highest quality on the market guaranteed and we will be happy to replace this pair for you so that you can experience them properly. We are reaching out to you now to offer a replacement and will review our shipping process for this model. Many thanks,