I mustvadmit I was going to get my plates from another firm which also promised everything was included in the price, including plates. When I saw the Private Plate co with a good price also saying no extra cost, I decided to go with them. After going through the ordering process, it wasn't until after I discovered I had to pay extra for them to do the paperwork if I wanted as well as buy the plates. So, everything was not included which may have happened still with the other company had I gone with them. The great communication and friendly staff made the process straight forward and made up for it. The whole process was fairly quick and easy. My pkates arrived quickly and with both type ofvattachments for me to choose. I love my plates and gives meba smile when I see them. Than you.