This is the second bed frame which I have bought from the Original bedstead company (the first experience was good). However, this time it was poor. The frame was not of the same quality as my first purchase and additionally had been delivered with the wrong sized wooden slats. I contacted the company and was told that some would be sent out immediately. One week later they had still not arrived and I had to telephone the company again to explain and ask again for replacement slats (which eventually did arrive). I'm afraid that my previously high opinion of the OBC has been tarnished.