We ordered a double wooden bed from this company. Having paid £1000 I was disappointed that I received very little from them in communication of when we would expect the delivery. Further I was then told it was ready and given the details of the delivery firm. This firm was only offering one date for delivery. Then when I rejigged everything to fit in with this, the delivery team sent me an email saying they would deliver from 7am to 9am. The delivery guys were really great, they called beforehand and couldn't have been more helpful however organising the removal of the old bed and sorting out logistics is not easy in lockdown. The main issue is the actual bed - the instructions were not for the model we ordered so completely useless and very complicated. The parts are not named and neither very importantly is whether certain boards are fitted up or down - this is very important in the base because the holes are not central and without the instructions, it is impossible to know which way up they go until you've put that section together. The spanner supplied was very cheap and did not fit on the nuts easily and further there was not room to turn the nuts in the recesses. In short, if you want to make lockdown utter hell, order one of their wooden beds - it looks two of us 6 hours to put together! 6 hours!!! Cheap parts, the packaging was ridiculous and took almost an hour to unpack... there were NO proper instructions!!! and 100s of unmarked parts. I would never ever order a wooden bed from this company again. The only upside was we slept well because we were utterly exhausted by the time it was finally put together. There is also a scratch on the headboard but there is no way I'm taking this apart again to fix a new one... Very very disappointing overall...