Ordered 6 Christmas decorations from their online site and 1 wrong decoration arrived, 1 arrived broken, and 1 arrived with the hanging ribbon / metal bar missing. The one with the hanging ribbon missing has a big red discount label stuck to it (presumably in recognition of the missing ribbon) so the staff who packed the order would have been fully aware of the defect. Needless to say, we were charged full price. The Garden Centre then offered to refund 50% if we agreed to keep the broken and defective decorations. We declined.
2 years ago
Old Railway Line Garden Centre has a
4.8
average rating
from
7,144
reviews
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