Impressed by the web site, we visited the showroom. We told Phil what type of vehicle we were looking for and he showed us only vehicles which matched our requirements. I asked about another vehicle and he told me why it was not suitable for me. He wasn't at all pushy but when we needed him, he gave us his full attention. When we eventually purchased our motorhome, it all went very smoothly. The vehicle was well prep'd and all our questions were answered. I don't often give 5 stars, but I have no hesitation in doing so for these guys (and gals!). See you next year for the annual service.