I really liked Sandra. She was friendly and kind. However, I received an email and phone call very quickly after my appt. requesting that I ring to discuss the results. This caused me great concern as I began to assume they must have been suspicious. But it was just to tell me to rebook in a months time. I queried this and they confirmed that my mole wasn't suspicious but it needed to be checked in a month. I would like to have been told of this before my first appt because instead of being £45 for a mole check, it becomes £80. I cam to the mole Clinic because the £45 was an affordable way to check a mole.