Please don't use this clinic! They are a joke. No, wonder why they have bad reviews. One day before my appointment they called me to cancel it because one of their nurses couldn't work on that morning. I am coming from Cambridge and already paid for the train and hotel. They offered an appointment at a later hour but wasn’t possible for me. To calm me down they transferred to the clinic manager, and she told me a story that they need to close the clinic that day because of Covid – a normal excuse that everybody is using it now; when I told her that her colleague just offered me another appointment that day she told me that her colleague didn’t check properly the schedule – another story. They will refund me but I will have my money after days because of their policy (they canceled it but still they keep my money for a couple of days) – so not professional at all. Now they send me an email again - they had time to organise :(.