They were very quick at repairing my bmw key phob but they quoted a different price to what I paid a extra £20 when I'd already payed £22 before and I wasn't very happy .
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Posted 1 year ago
Hello James,

Sorry to hear that you are not happy.
You did call before you made the purchase and asked for the full price of a repair and new case. I did quote you £40 (£20 for repair and £20 for new case). When you sent the key in, you had only purchased for a new case and sent a cover note explaining that you would like a repair and battery change too. So i called you and quoted you a further £20 for the repair service. Which is what you agreed. So i am slightly confused as to why you feel that you paid and insignificant further £20. This is misleading as i work very hard to satisfy all my customer's and inform them of all their repairs if i have to.

Please could you edit your review.

Regards, Michael
Posted 1 year ago
THE MASTER LOCKSMITH is rated 4.94 based on 1,894 reviews

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