Phoned the Horsham shop with network problem. 3 hours later engineer at my house sorting out the initial problem. Very impressed with the speed everything was dealt with. Engineer found that we had a very old networking problem. So Matt had to attend and sort about 1 week later. When Matt arrived he was 30 mins late which initially wound me up. As he didn’t tell me he was going to be late until the moment he was due. I think I conveyed my mood over the phone. However Matt turned up very professional and started to look at and sort my problem. Which appears to have been what I had done some years before. I’m very pleased with the outcome. I now understand why he was probably late trying to sort out some other idiots hash up. Thanks Matt.