I've been getting a regular annual order from the Luxury Wood Company (LWC) for some years and generally have been satisfied. I buy from the LWC rather than a more local supplier because I have a typical size domestic log burner and don't have the means to chop up large logs. A couple of years ago I received some large logs and the LWC said they would speak with their supplier. Last year I was happy only to receive logs that were all of a usable size. I got this year's order two weeks ago and am disappointed as some of the logs are so large I can't even get them through the door of my log burner (see two pictures) and many others are double the typical size (two more pictures).