Product (Eco Briquette) chosen due to greenish credentials vs real Ash logs. Each set of 5 logs (10kg) is wrapped in plastic. This was tested and found not to be waterproof for more than a few minutes. The company does advise that the product needs to be kept dry, which is why I tested a sample physically before stacking all 960kg in my carport, which could flood. I had phoned first to ask about this, the call-handler had no idea, but said “they” would find out and come back to me. They didn’t bother so, two days later, I ordered anyway, having ascertained that I could dry-stack the bags elsewhere. The product comprises waste softwood-dust, which is good, but unless that is from FSC-certified wood, it is only really a pale-green solution. I couldn't tell whether or not the plastic wrapping can be composted or recycled and couldn’t afford to waste the time to ask more questions, so the jury is still out. A test fire in the stove that evening was successful, with a subjective high heat yield and easy lighting. Relatively messy to use vs logs. There is another product on the market made from hardwood dust which gives a much higher specific heat output for only a slightly higher price, but I couldn't track it down in time for this order, although I will next time. The delivery was efficient and on time and the driver friendly and helpful. If the bags were both waterproof and recyclable and the company could manage to express this at the point of sale, I could improve my rating.
2 years ago
The Luxury Wood Company has a
4.5
average rating
from
4,814
reviews
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