I have given just 2 stars, not because of the logs(they were excellent as usual) but the carrier that you use for delivery is so awful. My delivery was made on a snowy day in January. The driver unloaded my logs onto the ‘middle’ of the road. NOT kerbside. I told him I was unwilling to sign for them as they posed a danger to anyone driving along the road. Particularly on this day when visibility was bad. He said he didn’t need a signature due to COVID and it was the best he could do as the luxury wood company were cheapskates and not willing to pay for anymore than a pallet delivery service. If conditions meant he couldn’t make a kerbside delivery then he should just have taken them away and delivered another day. I suggested this but he said they were out the truck now. I then asked if he had any hazard tape or something bright that he could put around the pallet but he said no. Never in my life have I encountered such a rude and unpleasant individual. An example of all that is wrong with the world today. Please change your carrier or I may be forced to purchase my logs elsewhere. I would be happy to pay a bit more for my delivery to avoid having to deal with this ghastly creature again.