We have purchased 2 sofas, one normal, one sofa bed. The cushions on the sofa fit perfectly...which is where the problem arises. Due to the mechanism within the sofa bed the height of the seating is raised by about 2 inches. When the cushions, which are designed for a normal sofa, are put on there they are also raised by about 2 inches meaning that they do not fit flush on the arms. If you fit them flush to the arms it leaves you with a nice 2-3 inch gap in the middle. This is not my conclusion, this is what the technician advised us when he came to fit the beading which had been missed off. I have asked if they have supplied the correct cushions or if they can send me the next size up....no they can’t as they feel they have supplied the correct ones. Thanks for your help! Apparently, according to ‘customer care’ it is our fault as we are not dressing the cushions properly! Look @planet_rich808 on twitter and make your own mind up. Not to mention the mechanism not working to begin with, 2 technician visits – well 3 if you include the one that didn’t turn up, beading being missed off the bottom of the sofa (customer care moaned that this was “inconvenient” as we hadn’t noticed it before....even though the sofa had been returned and had gone through their quality control twice). As mentioned in other reviews, customer service nonexistent never had a phone call back and never an apology for the issues we’ve had. My advice would be: 1) If you are thinking about purchasing a sofa bed, don’t. The cushions do not fit as they are designed for a sofa, not sofa bed. 2) Do not expect any sort of help from ‘customer care’ IF you do have any problems.