Lisa Paterson has given us excellent advice and service regarding a river cruise that we had planned for this July. Lisa has kept us informed at every stage of the process allowing us extra time to consider all available options. Our cruise has now been postponed until July 2021 and we are extremely pleased to accept this as an option. I would definitely recommend Cruise Specialist for their professional and caring service during this extremely difficult times. It must be hard for the staff to keep working and positive whilst so many things are changing so rapidly. Keep up the excellent work Lisa!