Acid leaking everywhere and the battery recommended didn't fit. Used the car registration tool on the website to find a suitable battery as I wasn't confident in my ability to measure accurately, plus, these guys were I assumed the experts - purchased the battery the website suggested. The battery arrived promptly but the box appeared wet inside - the liquid inside the box turned out to be leaking battery acid. Emailed customer service with photos but never received a reply. Phoned them and was told a new battery has been dispatched. 2nd battery arrived but was both too long and too high for the car so have to return it at my own cost. Pro's - prompt dispatch + good prices Cons - zero responses to email if things go wrong. Don't use the battery recommendation tool. All batteries recommended for my car were both too long and too tall to fit. You'd better be confident when you measure your car battery as returns are going to cost you.