Hi eveyone i got new aa breakdown memebership over the phone on 19.09.201,so i decided to go for following options,home start,breakdown repair cover, national reacovery and roadside.while i was on phone first i was given quote of £22.25p per month and after some discussion they sale lady offered me discount price of £17 yet we where still discussing she said the i have spoken to my manager and we can give you the breakdown cover for £14, this is our best offer, so i said yea thats fine i am happy with this price after giving my bank details and processing the payment,the sales lady said lets jus recap what breakdown cover you have on your policy.when she started repeating the cover she said you do not have break down repair cover,you only have road side and home start.so i asked the sale lady why did you not mension this to me before we made a payment and she replied sayi , (I HAVE TO REMOVE THE BREAK DOWN REPAIR COVER TO GET THE CHEAP PRICE)i i said why did you not mension this to me before i made a payment so i knew what i was paying,the sale lady said I AM SORRY NOTHING I CAN DO THE PAYMENT GONE THROUGH NOW.,so i decided and said to the lady that i would like to cancel this membership becuause you have given me wrong information and given me wrong product and chraged me with out giving me right product information. So the lady put me through to cancellation departement and when i managed to speak to them and explain to them they advised me to make a complaint but we can not give you the refund.i was like why not your sales lady given me wrong information and charged me for the product with out telling me.so im still waiting to hear from them AA IS GIVING WRONG PRODUCT OVER THE PHONE AND CHARGING YOU FOR THE PRODUCT WHICH YOU ARE NOT AWARE OF,COMPLETE A LIE AND WASTE OF TIME WULDNT RECOMEND TO ANYONE NEVER AVOID IF YOU CAN