We have had a problem with the end support panels of the base unit in the utility room having blown, but when we contacted Mark Two to report the problem, bearing in mind that the units are 1 year old only, the response we got from Mike Regan, After Sales Representative, having submitted photos of the problem at his request, we received the following curt response: "we have looked at these and your kitchen plan and the sink is directly above the end panels and based on this and the way they have come loose and swollen this is deemed to be water ingression , maybe from the sink above the unit . Unfortunately this would not be covered under the warranty". Surely this should have been considered at the time of fitting and a better product used, as these panels were always going to be directly above the sink. In addition, there is no leak from the sink either onto the floor or inside the base unit. I am very dissatisfied with this service and reponse, and outright dismissal without even inspecting the problem. We were led to believe, when we signed up for the kitchen, that all our units would be covered by a guarantee, but it seems that this is not the case. Very disappointing.