we had our bathroom ripped out and a shower put in along with a high rised toilet and new sink. Biggest mistake was going through Tescos, I am registered Disabled which is why we had a new bathroom fitted with a shower so that I could have a bit of independence. From the start it was a shambles, they had this sub contractor come out he ripped everything out laid the marine wood floor but run out do used odd bits of wood which looked like a patch work quilt. After a few months we had a leak that came through the kitchen ceiling and down the back of the kitchen cupboards, after loads of phone calls they sent a guy out and the first guy hadn't snapped the pipes on properly. Did this fix it no, in the end I rang the company and insisted that they send some sort of manager out. The guy turned up about a week later all the flooring on the bathroom floor was lifting, his answer for that was its where it's stretched. I said to him it's where the water from the leak is running but he insisted that it wasn't. He told myself and my husband that he would send somebody out by the end of the week to get it sorted, guess what it took another two weeks before anybody came out and then another month for the floor and everything to dry out. Eventually they fixed the problem, we now have a problem with the toilet it has a leak. Tesco Customer Services telephoned me and said they would send some paper work out, I was to fill it in send what they needed and they would pass it on to the claims team. They are asking for a quote, how can I get a quote when if somebody was to cone out they would have to take tiles etc off as its a floating toilet and all the works are in the wall. I think the whole thing is a joke, we were told that our guarantee for the bathroom was with tescos. I think tesco's should step up to the plate and get these problems sorted because surely they made enough money out of people that have had bathroom and kitchens fitted.