We got our Bathroom when the Company was called Tesco Luxury Bathrooms but, unbeknown to us, Contracted to a company called Mk 2 who contracted the work to another builder who, intern contracted the work to a small 2 man building firm who were clearly not up to the job and who we wouldn't have entertained given choice. When the problems started Tesco weren't interested and haven't been despite letters directly to the Company Secretary. Everything was passed to MK2. Some remedial work was carried out to bring the bathroom up to spec. but in the end we decided enough was enough. We really didn't want the builders doing any more work in our bathroom. It is now about 16 months since Tesco's partners left our house and the bathroom is a long way from being as we want it or as ordered. Probably all a bit academic now as it seems Tesco have seen the light and severed links with MK2. All a bit late. We were Tesco fans but that has all gone a little sour now.