Absolutely disgusting customer service!!! Was due to fly to Turkey in may obviously got cancelled...was told refund would be end of July then end of August then 2nd week of September now being told first week in October!! Would not allow me to speak with a manager after being on hold for an hour!!!! I know full well easy jet refunded to teletext back in July!! So they are gaining interest on MY money.....and probably loads of other peoples too!!! Absolutely disgusting bunch of idiots that answer the phone....oh I'm very sorry... .no you bloody ain't!!!! Sort it out teletext!! Will never use you again and certainly wont recommend anyone does!!!!