everything has been wrong!! avoid like the plague. Booked in Feb for 3 people package holiday to crete. 3 weeks from going they had only booked one flight for us. Then was on the phone and online chat to them every day for a week. Never returned the phone calls i was promised , never sent the confirmation of the rebooked flights. never responded to my 4 email complaints, then found out they had charged us for 3 checked in cases at £70 when only booked for 3. on phone and online chat yet again for hours. Today sent text message to me demanding balance be paid by tomorrow if not holiday will be cancelled and we pay 100% of costs!!! so i rang again and said how can i pay balance when you not sorted final confirmation and taken off charges for extra case? told we would receive confirmation for sure within 30 mins, that was at 5pm , never received!! so it goes on and on, im stressed out by all of this so please dont ever book with teletext it is not worth the hassle and stress that i have been caused. It has made me ill and run down dealing with this every day. It has ruined my upcoming holiday thats if Im even going?? , Annette