I booked recently to go on holiday with my wife to maguluf bh hotel on 28 July 2021 for 6 nights all inclusive only to find out after that the bh hotel is closed for all of 2021 after 2 days of trying to prove this with teletext they finally agreed then tryd getting me to pay extra for alternate location now ive just found out my flights has being cancelled now all they are doing is keeping me on hold not answering my calls & when I do get through after waiting 1 hour & 30 mins all they say is you can get a refund 14 days after departure date if the supplier refunds them in other words if they don’t get refunded by the supplier they can’t refund me pls if anyone reads this DO NOT GO WITH THIS FIRM THEY ARE A CON FIRM it’s a absolute disgrace they are allowed to continue like this . It’s worth the extra money to go to a proper travel agent shop least you know your getting proper service pls pls DO NOT USE TELETEXT THEY ARE A VERY BAD COMPANY TO USE VERY BAD I wouldn’t give it any stars if I had that option.