Grandpad has brought my mother into the 21st-century and helped her with managing her self isolation during the coronavirus pandemic. At 86 years of age she has never dealt with broadband or Wi-Fi and has a mobile phone that came out of the ark with no Bluetooth or Wi-Fi capability. My mother is now video calling her grandchildren in London northern England Zimbabwe and Canada listening to a broad selection of music and playing electronic games already installed on the GrandPad. The customer service and technical support has been fabulous supporting my mother on various occasions when I as the account administrator am unable to help due to my lack of familiarity with the hardware and software. I’d like to thank the techsilver team for their support prior to during and post purchase of the product they have been great and they’ve got the patience of a saint to talk my mother through minor technical issues. I’d highly recommend this product for any one especially the elderly who have never had any experience of broadband Wi-Fi Internet video conferencing it is been a great purchase. Thank you P