As far as price of item and ordering and delivery is concerned I can't fault Techedge, but I cannot say I have exercised my post purchase experience on how any problems would be dealt with, I detest these early reviews for that reason. I am not keen in that Techedge use DPD which has an awful website and delivery options, and I am having problems with the Samsung HT-60T Soundbar, but presently Samsung are aware of the sound problems and promising a software update in the future. However, if this does not come forth, then that will test how Techedge deal with me returning the product after I have been patient and waited for a resolution by the manufacturer.