April 2017 Velux sun tunnel fitted and repairs to roof parapet wall. Introduction: I got a visit from Thomas who assessed what was involved. He is clearly professional and experienced yet has a gentle polite manner which instils confidence. He set the tone and high standards which I found in the team who did the work. Documentation: I received a written three page quotation which was meticulous, clear and comprehensive. It itemised exactly how and what TCK would do even to the laying down of dust sheets and the removal of rubbish. I mention here that, at the end, I received a written certificate guaranteeing the work for 20 years. The workers: My team was lead by the experienced Christopher who was always on site ably assisted by Chris and George. They were always punctual, hardworking and polite To work inside they always sought permission, removed their work shoes and lay dust sheets down. They worked in a measured, skilful way and performed well as a team. In the inside of their van there was a "place for everything" and "everything in its place". The care of their own tools and equipment translated into their approach to working for me. I can't praise their efforts highly enough. I was also invited, periodically, to inspect progress and they were willing to answer any questions. I was impressed the team never shouted to each other and that they never had a radio on during their time with me. Work: The team performed to the highest standards and all work undertaken had the most excellent outcome. When I commended them for their good work, the reply was "that is the minimum standard I should expect". For me, that is what TCK is all about. Price: The quotation was neither the highest or the lowest but I got quality work, great value for money, great service and a peace of mind in a company I could trust. Overall view: Five star work, five star workers and a five star family company. Thomas was always available for help assisted by Tara in the office who has the same calm, polite professional manner as her father. The whole experience was so good I unreservedly recommend TCK to you.