I never write reviews but I was so upset with the service I just have to. I booked a taxi with this company. I thought the booking process was brilliant. This is until the driver turns up with a boot filled with his own items. This meant we had to start our holiday with all our hard suitcases weighing 15-23kg on us for a 1-hour drive. Secondly, the driver drove very dangerously and clearly did not have enough sleep. I paid over £100 for the journey. I clearly explained this to the company and they replied by ignoring my issues and saying that it was my fault for the size of my bags. I explicitly said in the form and in the extra notes part of the form how big the bags were.. and they arrive with a full boot. All they offered was a £5 refund. they even ignored the fact we nearly crashed .. TWICE (clearly driver been driving for too long). Awful organization and even worse customer feedback and care. For your safety do not go with this company.
Helpful Report
Posted 2 months ago
Taxicode is rated 1.04 based on 162 reviews

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