What was all the hype about your Magpie launch? I went online for both launch dates at exactly the time said and picked up the green check board scarf only to be thrown out after entering my details. What a load of marketing nonsense. I don't think you had any stock to sell just a PR stunt. Same thing happened to my daughter. We registered as you asked us to do. I think it is silly and counter-productive as has really put me off using your company again. If your having problems getting things from China perhaps you need to think about sourcing from UK and help save the planet in the process (probably off-set your customer funded charity campaign which you take the credit for championing in a more transparent, honest way). You sent me an e-mail asking me to complete my purchase, so thought perhaps technical problem your end but clearly not as page non-responsive and cart emptied by yourselves. No telephone number to contact anyone. Replied to your email but no response so guess one of those automated numbers. Basically maximising your profit with zero customer service. I know times are hard but don't think the answer is to cut staff to the bone. It takes a long time to build a brand and no time lose it. Stop treating customers as if your doing them a favour letting them buy your products. Sorry for the rant but so tired of stupid media manipulation.