I was so pleased to find this company as I wanted a personalised picnic blanket for my son’s girlfriend’s 30th birthday. The blanket looked perfect and I could buy a matching leather carrier separately. I ordered both and paid for the extra for personalisation. I admit to being a bit cross the nest day when I got sent a 20% off voucher but these things often happen. The blanket arrived roughly a week later, beautifully packaged in tissue paper and a seal so I didn’t want to open it. Unfortunately the carrier was missing. I called the company and was told this would be sent out separately, I should receive it within a week. I also asked for confirmation that the blanket has definitely been embroidered and was told, ‘It should be. Yes it should be but so should the carrier have been sent. On the plus side, the blanket feels beautiful and from what I can see, looks lovely. I hope this gets resolved and I feel able to make further purchases as it could be a lovely, special present. I will also give more stars if this is resolved quickly and satisfactorily.