Read all Tap 'n Shower UK Ltd reviews.
Jean Petersen
Verified Buyer
"I bought the stone grey mirror as it was cheaper than the white, intending to paint it. We removed and discarded all the packaging before noticing that there was a small crack on the top left hand corner of the mirror glass. This crack did not occur during transit or unpacking but the mirror was obviously sent out from the manufacturers in this condition as it had mastic covering the crack. Very disappointing."
Helpful Report
Posted 1 year ago
Hello Jean we are sorry to hear that you were not satisfied with your purchase, we do not seem to have any trace of this being reported to our customer services team? If you have not installed the item yet we will be happy to issue you with a free of charge replacement which is what would have happened had the issue been reported to us. Even though as you stated the item has been damaged at the manufacturers during their packaging process and not at our warehouse or in transit we would still issue you with a free of charge replacement and then take this issue up with the manufacturers ourselves.

If you wish to call us regarding this please do so on 01162696558.

Thankyou for your review,

Regards

TNS Team
Posted 1 year ago
Tap 'n Shower UK Ltd is rated 4.77 based on 315 reviews

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