I tried their free trial and thought, "well it's on £2 for a month of food so if its not great we can just bin it!" It was amazing!!!! My dog, Tyson, refuses to eat dry biscuits but he eats these straight out of the bag! The delivery is quick and always on time, the customer service department is so helpful and understanding! The little personal touches on the food bags and the free scoop are so cute! The wet food is really good aswell as unlike other brands, you can actually see the vegetables, rice and meat within the packet! I will never use another brand again! Thankyou :)